Cancellation Policy
At Priya Jewellery, we strive to provide you with a seamless shopping experience. However, we understand that circumstances may arise where you may need to cancel an order. Please read our cancellation policy carefully:
Order Cancellation
Cancellation Before Shipment:
Orders can be cancelled only if they have not been shipped. If you wish to cancel your order, please contact our customer service team immediately at priyajewelleryblr@gmail.com.
If the order is successfully cancelled before shipment, the full amount will be refunded to your original payment method within 5 business days.
Cancellation After Shipment:
Once an order has been shipped, it cannot be cancelled. However, you may still be eligible for returns or exchanges as per our return policy.
Refund Process:
Refunds for cancelled orders will be processed within 5-7 business days and will be credited back to the original payment method. Depending on your payment provider, it may take additional time for the funds to appear in your account.
Contact Us:
If you have any questions or concerns about your order cancellation, please feel free to reach out to our customer support team at priyajewelleryblr@gmail.com.